Subscription Plans and Billing
Introduction
iSoccer offers several subscription options designed for individual players, coaches, and teams.
This guide explains subscription types, billing cycles, renewals, upgrades, downgrades, invoices, and common billing questions.
Available Subscription Types
iSoccer currently offers:
Free Tier
Suitable for users who want to explore the platform before committing to a paid subscription.
Free Tier users can:
- Create one active personal plan
- Run training sessions
- View results
- Participate in eligible rewards and referral programs
Individual Subscription
Designed for players who want unrestricted access to iSoccer.
Individual subscribers can:
- Create unlimited plans
- Access premium drills
- Access premium recovery content
- Earn and redeem rewards
- Use all personal training features
Team Subscription
Designed for coaches, clubs, academies, schools, and development programs.
Team subscriptions provide:
- Team management tools
- Player invitations
- Team plan assignments
- Premium drill access
- Team reporting and engagement features
Billing Cycles
Depending on the plan selected, subscriptions may be available as:
- Monthly
- Quarterly
- Half-Yearly (6 Months)
- Yearly
Available billing options may change over time.
The Subscription page always displays the latest available plans and pricing.
Free Trial
Some subscriptions may include a trial period.
When a trial is available:
- Access begins immediately.
- Payment is not charged until the trial ends.
- Cancellation during the trial prevents future billing.
Trial availability may vary between plans and promotions.
Renewals
Subscriptions renew automatically unless cancelled.
Automatic renewal helps ensure uninterrupted access to:
- Premium drills
- Team features
- Training history
- Results and rewards
The next billing date can be viewed from the Subscription page.
Upgrading a Subscription
Users may upgrade when additional features are required.
Examples include:
- Free Tier → Individual Subscription
- Individual Subscription → Team Subscription
When upgrading:
- Access changes may occur immediately.
- Billing adjustments may be applied automatically.
- Existing account data remains available.
Team Membership and Existing Individual Subscriptions
If an Individual Subscriber accepts a Team invitation:
- Their individual subscription may remain active until the end of the current billing period.
- Team membership may initially display as pending.
- Pending Team Members have the same access and permissions as Active Team Members while membership transition rules are being processed.
This process helps prevent double billing.
Cancelling a Subscription
Subscriptions can be cancelled at any time.
After cancellation:
- Access remains available until the end of the current billing period.
- Future renewals stop.
- Premium features may be removed when the subscription expires.
Completed training history remains attached to the account.
Invoices
Every successful payment generates an invoice.
Invoices may include:
- Invoice number
- Payment date
- Subscription type
- Amount paid
- Discounts applied
- Voucher discounts
- Tax information where applicable
Invoices can be viewed from the Subscription page.
Using Reward Vouchers
Reward vouchers may be applied to eligible subscription payments.
When a voucher is used:
- The subscription cost is reduced.
- Voucher value is deducted from the invoice.
- Remaining balances are charged normally.
Voucher eligibility rules may vary.
Billing Credits
In some situations, billing credits may appear on an account.
Credits may be generated through:
- Subscription changes
- Team transitions
- Promotional activities
- Administrative adjustments
Available credits are automatically applied to future invoices where supported.
Common Questions
Will I lose my training history if I cancel?
No.
Training history remains attached to your account.
Can I restart my subscription later?
Yes.
You can subscribe again at any time.
Do Team Members pay separately?
No.
Team Members receive access through the Team Subscription while their membership remains active.
Can I view previous invoices?
Yes.
Invoice history is available from the Subscription page.
Best Practices
To avoid unexpected billing issues:
- Keep payment details current.
- Review invoices regularly.
- Monitor upcoming renewal dates.
- Redeem vouchers before they expire.
- Contact Support if anything appears incorrect.
Next Step
If you need assistance with billing, subscriptions, or account issues, the next article explains how to contact the iSoccer Support Team.
Continue to:
Contacting Support