Account and Security
Introduction
Your iSoccer account stores your training history, plans, results, rewards, subscriptions, and team memberships.
Keeping your account secure helps protect your personal information and training records.
This guide explains profile management, passwords, privacy settings, and account security features.
Your Profile
Your profile helps personalise your iSoccer experience.
Profile information includes:
- Display Name
- Nickname
- Email Address
- Profile Picture
Keeping your profile information current helps ensure accurate communication and reporting.
Updating Your Profile
To update your profile:
- Open your Profile page.
- Update the required information.
- Save your changes.
Changes are normally applied immediately.
Display Name and Nickname
Your Display Name may be visible in:
- Team leaderboards
- Team announcements
- Shared plans
- Community features
- Support interactions
Choose a name that is appropriate and easily recognisable.
Profile Pictures
Users may upload a profile picture or use a linked account image where supported.
A profile picture helps team members and coaches identify players more easily.
Changing Your Password
To change your password:
- Open Profile page.
- Navigate to Password section.
- Enter your current password.
- Enter your new password.
- Confirm the new password.
- Save the changes.
Choose a strong password that is difficult for others to guess.
Password Recommendations
For better security:
- Use a unique password.
- Avoid using personal information.
- Use a combination of letters, numbers, and symbols.
- Do not share your password with others.
Regular password updates are recommended.
Login Methods
Depending on your account setup, iSoccer may support:
- Email and password login
- Google Sign-In
- Future authentication options
Users should continue using the login method originally linked to their account unless otherwise instructed.
Security Logs
iSoccer records important account security events.
Examples may include:
- Password changes
- Profile updates
- Subscription changes
- Security-related account activity
Security logs help users understand important actions performed on their account.
Email Notifications
iSoccer may send email notifications relating to:
- Account activity
- Team invitations
- Subscription updates
- Support tickets
- Security events
Keeping your email address current helps ensure important notifications are received.
Privacy Settings
Privacy settings help control how certain information is shared within the platform.
Depending on available features, users may be able to control visibility of:
- Training activity
- Execution statements
- Team information
- Leaderboard participation
Available options may evolve as new features are introduced.
Account Ownership
Each iSoccer account is intended for a single user.
Sharing accounts may:
- Affect training records
- Cause reporting inaccuracies
- Create security risks
For best results, each player should maintain their own account.
Common Questions
Will I lose my results if I change my password?
No.
Changing your password does not affect training plans, results, rewards, or subscriptions.
Can I change my email address?
Yes, as long as the new email address is not already being used by another iSoccer account. After updating your email address, you will need to confirm the change using the verification email sent to your new email address.
What should I do if I believe my account has been accessed by someone else?
Immediately:
- Change your password.
- Review recent account activity.
- Contact Support if you believe unauthorised access has occurred.
Best Practices
To keep your account secure:
- Use strong passwords.
- Protect your login information.
- Review account activity regularly.
- Keep your email address current.
- Contact Support if anything appears unusual.
Next Step
If you experience problems while using iSoccer, the next guide explains the most common issues and their solutions.
Continue to:
Troubleshooting Common Issues